Refrigerator Filter
Will the filter expire?
will not. The shelf life of the filter is unlimited as long as it is kept dry. For this reason, we always recommend that you purchase a premium package that provides you with additional discounts for each filter.

My filter is leaking. Do you have any suggestions for solving the problem?
First, open the filter compartment to ensure that the O-ring is properly seated in the groove. If the O-ring is in place and the filter continues to leak, apply a small amount of vegetable oil directly to the O-ring to help form a seal.

I just installed a new filter and the water smells interesting. What could be the reason?
The strange smell is probably the result of the compressed air bubbles in the filter released into the water when it was first installed. We recommend discarding the first gallon of water; subsequent gallons should be free of bubbles.

How do I know if my refrigerator has a built-in filter?
In most cases, the side-by-side refrigerator model contains some type of built-in water dispenser and an ice maker with a filter. If your refrigerators are not placed side by side, we recommend that you check the filters in the following locations:

Inside the refrigerator-look for the cylindrical filter tank that hangs from the top of the refrigerator (the filter is usually in the upper right corner). Inside the refrigerator-The filter may fall or slide out of the ceiling compartment of the refrigerator. Bottom of the refrigerator-The filter may be located in the front grille at the bottom of the refrigerator.

Does the gasket on my filter need to be lubricated?
In most cases, you do not need to lubricate any water filter gaskets. However, some older Frigidaire models do include O-rings and lubrication can help. If the filter does not come with a lubricant pack, we recommend lubricating the O-ring with a small amount of vegetable oil to help the filter replacement process and prevent leakage.

How do I know when the filter is installed correctly?
Once tightly installed, all filters will reach the stopping point. As long as you install the filter manually (without using any tools), when installed correctly, you should feel that the filter has reached a stopping point. Most filters reach the stop point only after a quarter or half of a turn. However, the GE MWF device requires a strong rotation to properly seal the O-ring, so please turn the filter slightly hard without hesitation.

How to reset the indicator light for filter replacement reminder?
The procedure for resetting the indicator is slightly different for each manufacturer. You will see descriptions of several of the most popular brands below, but if you don’t see your brand here, please visit the product page of the specific filter for specific instructions:

Amana-Press the Auto Light and Dispenser Lock buttons on the dispenser (simultaneously) and hold for 4 seconds until you see the filter status indicator start to flash. Once it flashes, release the button. Some Amana refrigerator models may require you to press and hold the water and dispenser lock button for 4 seconds until you see the filter status indicator start to flash. Then, release the button.
Electrolux and Frigidaire-Press and hold the reset button on the water dispenser until you see the green light flashing (this may take 15 seconds).
GE and Hotpoint-Press the reset filter button on the water dispenser and hold it for 3 seconds.
Jenn-Air and Maytag-Press the Lock and Light buttons on the water dispenser (or Lock and Water on newer models) and hold for 4 seconds until you see the light flashing.
KitchenAid and Whirlpool-Press and release the light switch a total of 5 times in 10 seconds. If you see a filter button on the refrigerator, please press and hold this button for 5-10 seconds.
LG-Press and hold the reset button for 3 seconds.
Samsung-Press the Child Lock and Ice Type buttons at the same time and hold for 3 seconds. (Do not hold the button for more than 3 seconds. If you press both buttons for 5 seconds at the same time, the reset function will stop. In this case, release the button and repeat the process again. The water filter indicator will light up ) Turns green. )
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